Spring Health is an in-network mental health provider for Blue Cross Blue Shield of Massachusetts members, offering therapy and medication management without the need for a referral. Members can book appointments directly through Spring Health or access Spring Health through the Blue Cross Blue Shield of Massachusetts provider directory. Enter your insurance details to check your eligibility.

Your first and last name, date of birth, gender, state, insurance carrier, and ID.

No referral is needed! Just check your coverage and start your care journey.

Spring Health provides therapy, psychiatric medication management, crisis support, and care navigation for conditions such as anxiety, depression, stress, trauma, and more.

Spring Health provider visits are billed as in-network claims, meaning standard Blue Cross Blue Shield of Massachusetts copays, deductibles, and coinsurance apply.

Most members can book an appointment with a therapist within 24-48 hours—no long waitlists. Members have access to both virtual and in-person providers where available.

Yes. Your care with Spring Health is private and protected. We follow strict confidentiality standards, including HIPAA compliance, to safeguard your personal health information. While we do not share individual therapy session details, certain information, such as billing or program engagement data, may be shared with your insurance provider as part of standard health plan processes.

Yes, crisis support is available for immediate emergencies, and members can access urgent care within six hours for non-life-threatening situations. You can call +1 855-448-5790 and select option 2

Spring Health offers other support options to help you manage your mental well-being, such as:

• Medication management – If you’re open to exploring medication as part of your care, you can meet with a psychiatrist or psychiatric nurse practitioner through Spring Health.
• Self-guided resources – Spring Health provides on-demand wellness exercises, mindfulness tools, and evidence-based self-care strategies that you can use anytime.
• Care navigation – A licensed Care Navigator can help you explore different treatment options and guide you toward personalized care that works for you.
• Crisis support – If you’re struggling but unsure what kind of help you need, Spring Health’s crisis support team can assist in determining the best next steps.

Even if therapy isn’t the right solution for you, there are still many ways to support your mental health. Spring Health can help you find an approach that fits your needs.

If you have billing or claims questions, contact Blue Cross Blue Shield of Massachusetts Member Service at the number on the back of your insurance card. For help with appointments, provider matching, or platform navigation, reach out to Spring Health’s support team at +1 855-448-5790.