Spring Health is an in-network mental health provider for TRICARE West Region beneficiaries, offering therapy and medication management. Members can access Spring Health through the TRICARE provider and telemedicine pages, while booking is done within the Spring Health platform. Enter your health plan details to check eligibility.

Your first and last name, date of birth, gender, state, and SSN or Defense Benefits Number, the 11-digit number found on the back of your Uniformed Services ID card.

• If you are a non-active duty military member, reserve, retiree, or an active duty member’s dependent, no referral is needed! Check your coverage and start receiving care.
• If you are an active-duty service member, you need a referral to get started. Unsure how to obtain the referral number? Call Spring Health’s Care Team at +1 855-290-5547 and we will gladly assist you with the process.

The TRICARE West Region includes the states of Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Illinois, Iowa, Kansas, Louisiana, Minnesota, Missouri, Montana, Nebraska, New Mexico, Nevada, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wisconsin, and Wyoming.

Spring Health provides therapy, psychiatric medication management, and crisis support for conditions such as anxiety, depression, stress, trauma, and more.

Most members can book an appointment with a therapist within 24-48 hours—no long waitlists. Members have access to both virtual and in-person providers where available.

Spring Health provider visits are billed as in-network claims, meaning standard TRICARE deductibles, cost-shares and copayments apply

Yes, crisis support is available for immediate emergencies, and members can access urgent care within six hours for non-life-threatening situations. You can call +1 855-290-5547 and select option 2.

Your medically enrolled dependents are eligible for Spring Health. If you have any further questions about eligibility, contact Spring Health at +1 855-290-5547.

If you have billing or claims questions, contact TRICARE’s member services at the number on the back of your insurance card. For help with appointments, provider matching, or platform navigation, reach out to Spring Health’s support team at +1 855-290-5547.