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Welcome to Your Support System

Schneider Electric provides Spring Health as a confidential mental health and well-being benefit for US employees and household members (ages 6+).

Use Spring Health to access personalized support, including: coaching, therapy (8 sessions every year at no cost to you), in-app wellness exercises, work-life resources, and more.

Personalized just
for you

You’ll start by taking a quick assessment so we can craft a care plan personalized to your needs related to mental health and well-being. (It’s also a great way to learn about yourself!)

Fast access to care

If therapy or coaching is right for you, you’ll be able to easily find a provider and book sessions that fit your schedule. Providers are available within just 1.5 days on average and are also available for evening and weekend appointments. Plus, you can choose a provider based on characteristics including gender, race, area of expertise and more to find a good fit from the start.

Access resources for work or personal life

Get referrals to assist you with everyday needs, handle major life events or browse thousands of articles and resources on a variety of topics - including legal, financial, child or elder care, travel, and more.

Work-Life Services

Visit Rewards@Schneider or ask your HR team or manager for the company access code to access financial, legal, child or elder care, travel services and more – without needing to create an account.

How It Works


How do I get started?

Create an account and log in to access your personal website where you can browse resources or complete an assessment for a personalized care plan. You will also receive a phone number to connect directly with a Care Navigator who will guide you based on your needs.

Do I need to create an account?

If you would like to access therapy, coaching, medication management, or Moments through Spring Health, you will need to create an account. Each household member that would like access will need their own account with a unique email address. Crisis Support and Work-Life Resources are available without creating an account. For immediate crisis support, please call 855-629-0554 (choose option 2).

If you would like to access work-life services only, you do not need to create a Spring Health account. Simply visit, scroll down the page, and enter access code: schneider, or call 844-773-1425.

Where can I go if I have additional questions?

If you have additional questions, you can contact your HR team or go to Rewards@Schneider. If you’re in need of immediate crisis support, please visit the International Association for Suicide Prevention for resources in your region.

Where can I download the Spring Health app?

Search for the Spring Health app in the Apple app store or Google Play and download it for free. Use the Spring Health app to schedule appointments and access our library of on-demand digital exercises.

Who can access Spring Health?

Benefits-eligible Schneider Electric US employees and household members (ages 6+).

How much does Spring Health cost?

Spring Health offers no-cost access to:

  • Unlimited mental health assessments and check-ins
  • Care Navigator guidance
  • Up to 8 Spring Health therapy sessions (per person, per year) fully covered by Schneider Electric
  • Moments — on-demand wellness exercises to improve mental well-being
  • 24/7 crisis support — press ‘2’ after dialing this number: 1 (855) 629-0554
  • Professional coaching to help with setting and meeting goals
  • Work-life services for legal assistance, financial services, service referrals, travel, and more

You can use two of the eight annual sessions for medication management with a prescribing provider (Psychiatrists, MD, DO). Then, any medication would be prescribed and sent to your preferred pharmacy. The medication costs would be covered under your Express Scripts plan. Any additional therapy or medication management sessions beyond the eight covered sessions will be billed as an in-network claim through your Schneider Electric BCBSIL health plan. If you are covered by another medical plan, costs for additional therapy and medication management sessions would be subject to that medical plan’s out-of-network coverage.

Will you keep my participation confidential?

Absolutely — your privacy and confidentiality is our priority. Spring Health does not share your assessment responses or whether you use any of our services with your employer. We only use your answers to create a personalized treatment to help you get better — faster. Spring Health is a confidential program and does not report your personal information back to Schneider Electric in accordance with state and federal privacy laws.

What do I do if I need help immediately?

Spring Health Crisis Support line provides instant, confidential support at no cost to you. 24 hours a day. 7 days a week. If you feel like you need to speak with a licensed professional now and cannot wait to book an appointment, call the Spring Health Crisis Support Line: 1 (855) 629-0554 (Option 2). A licensed professional will answer your call within 60 seconds. Support from Spring Health is available when you need immediate assistance, life-threatening or not. You do not need to activate or log in to your Spring Health account to call.

If you or someone you know is at risk of danger, call 911 immediately. If you need to speak with a licensed professional, call the Spring Health Crisis Support Line or the other resources listed below. You do not need to activate or log in to your Spring Health account to access the following:

Prefer to text? National Crisis Text Line: Text “NOW” to 741-741

What kind of providers are available with Spring Health? Therapists? Psychiatrists? Both?

Our providers include masters and doctorate level therapists (LCSW, LMFT, LPC, LPA, ANP, PhD, PsyD), psychiatrists and other physicians including internists and family practitioners. Our Care Navigators are all master-level clinicians ready to help support you. We built Spring Health knowing that one size doesn’t fit all when it comes to mental health. Some respond best to self-guided care or coaching. Some respond well to medication and high quality, evidence-based medication management. Others patients need a mix of the above

When should I use Spring Health?

Spring Health can assist you across a spectrum of need – from daily challenges to clinical support for anxiety and depression.Examples include:

  • Stress and burnout
  • Relationship or parenting challenges
  • Prolonged depression, sadness or irritability
  • Feelings of extreme highs and lows
  • Excessive fears, worries and anxieties
  • Strong feelings of anger
  • Social withdrawal
  • Inability to cope with daily problems or activities
  • Suicidal thoughts
  • Denial of obvious problems
  • Numerous unexplained physical ailments
  • Substance abuse
  • Intense fear of weight gain
  • Prolonged negative mood
  • Difficulties focusing at work

Where can I view Spring Health's privacy policy?

Click here to read the full privacy policy.

Have any more questions?

Click here to read the full FAQs.

988 Suicide and Crisis Lifeline: Call or Text 988